Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

How much information must I share?

The amount and type of information we collect from you depends on your activities and use of our website. Below, we explain what information we collect.

When you browse our website

We keep track of pages you visit to help provide you with a more personalized shopping experience.

When you make purchases through our website

We collect your name, billing address and payment information (such as your credit card number and expiration date) to process your order.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your email address, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

We collect information contained in cookies, such as your purchases and login data, to personalize your shopping experience. Your browser must accept cookies if you wish you add items to a shopping cart.

Third Party Cookies

The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart.

When you communicate with us through our website

We collect your email address and the other information that you provide in order to respond to your communication.

Retaining your information

We will retain your information for as long as needed to provide you services. If you wish to request that we no longer use your information to provide you services contact us at support@sharpseat.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Is my personal information used for any other purpose?

We may use your personal information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.

We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the email communication.

We may also analyze and act upon your personal information as part of our standard business practices.

If you become our customer, we may send you updates on important information about our company and services.

Links to 3rd Party Sites

Our site includes links to other websites whose privacy practices may differ from those of SharpSeat. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Will my personal and account information be provided to any other party?

We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Your personal and account information will never be sold, shared, rented or traded to third parties except under the following circumstances:

We may disclose your personal and account information to respond to subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims.

We may disclose your personal and account information when we believe it is necessary to protect the rights, property, or safety of SharpSeat, our users, or others. This includes exchanging information with other companies, organizations, or agents of the customer for fraud protection. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information for commercial purposes in violation of the commitments set forth in this Privacy Policy.

Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

Agents/Service Providers

We use other third parties including, but not limited to, a fulfillment provider to verify, process, and fulfill orders; a shipping company to ship tickets; and a credit card processing company to bill you for goods and services. We will share your name, email address, billing and shipping address and credit card information as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for promotional purposes unless acting on behalf of SharpSeat.

How can I give you feedback or contact you?

You can reach us by email support@sharpseat.com or you can call us toll-free at 855-815-4406. Please note that messages become our property and, unless you direct otherwise, may be used by us for promotional purposes.

Sharpseat.com c/o Ticket Fulfillment Services LP Attn: Privacy Policy Feedback 23000 Sussex Hwy., #232 Seaford, DE 19973

support@sharpseat.com

Last updated: November, 2022